Act on a message asking for a correction
Your expert's review findings reach you as a message; the correction happens in the owning workflow.
Working with your expert and assistant
Where to find it
My Cases → Your case → Open conversation
You need
- A case message from your expert asking for a change.
Your expert records review findings inside their own workspace; you do not see a findings list. When a finding needs something from you, it arrives as a message in the case thread — one your expert wrote and reviewed before sending.
- Read the message for what it names: a fact, a source document, a gap answer, or a clarification.
- Make the change where that thing lives — correct the fact, upload the document, answer the gap. A reply that describes the change is not the change.
- Reply in the thread if your expert asked a question, or if what they asked for cannot be done as stated.
What happens next
- The expert reviews the corrected basis and updates the result it feeds.
Related guidance
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Official references
This article is practical product guidance, not legal advice. Confirm regulatory deadlines and obligations against current official sources and your assigned expert.
European Commission — Medical Devices: New regulationsRegulation (EU) 2017/745 — Medical Device RegulationRegulation (EU) 2017/746 — In Vitro Diagnostic Medical Devices