ComplyaHelp Center
EU MDR 2017/745 · IVDR 2017/746 · HELP CENTER

Answers for every step of the CE journey.

Use Complya

Getting started with ComplyaSet up access, your organisation and the everyday client workspace.9 guidesYour caseCreate a case, provide its source material and understand what happens next.5 guidesDevice information and classificationRead the prepared profile, answer your expert's questions and understand classification review.4 guidesTechnical file and documentsFollow document work, answer gaps, control source files and understand delivery.9 guidesClinical evidenceRead the client literature record, provide evidence and respond to article requests.3 guidesQuality systemKeep the company and regulatory profile facts right and provide the documents your quality system is assessed from. There is no separate process-attestation step.4 guidesWorking with your expert and assistantUnderstand assignment, communication, findings, sign-off and the AI assistant.5 guidesHow the platform keeps recordsPlain-language explanations of facts, evidence, documents and released results.6 guides

Regulatory background

Start here

Create and verify your accountGetting started with Complya
Choose a sign-in method and complete email verification before regulated work.
Start a device case and provide the information needed for its first review.
Read your device profile and answer focused questionsDevice information and classification
Complya prepares the profile from your sources; your expert reviews it and asks for the information still needed.
Read the technical-file trackerTechnical file and documents
Understand every document row created for an MDR or IVDR case.
Distinguish an issued search protocol, work in progress and the completed account.
Check the company facts Complya read from your documents, correct any that are wrong, and add the ones no document gave.
Legacy MDR certificates expire 31 Dec 2027 / 31 Dec 2028 · IVDR follows 2027–2029Regulatory deadlines →

Didn’t find it? Ask a person.

Message supportOpen the portal