How the platform keeps records
Plain-language explanations of facts, evidence, documents and released results.
6 guides
Facts and confirmationWhy a proposed fact is not yet a confirmed fact.Gaps and their ownersWhy different gaps ask for different kinds of action.Document currency and stalenessWhy an issued document can later need review.Evidence and coveringWhy uploading evidence is separate from expert acceptance.Released and provisional resultsWhy a complete-looking result may still be provisional.The client case journeyFollow the stages without treating the status as a timer.